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All Sales Final. Current processing time is up to 3-5 business days.

Return/Exchange Policy

All Sales Are Final.
  • I have worked hard to create quality products. My products are produced in limited runs, meaning I don't have a huge back stock for exchanges if you purchase a size too small. If in doubt, I always recommend sizing up. 
  • I am human and sometimes if I make a mistake (send the wrong size/item) I will find a way rectify the situation.
  • Please note that colors in photos may be slightly different from actual items in terms fo color due to lighting during the photo shoot or your monitor's display. Pattern placement may also vary for handsewn items and may be different from the product photo.
  • If for some reason you feel your product does not meet the product description, contact me immediately. The buyer will be responsible for ALL shipping costs. You must contact me within 3 days of delivery and the item must be shipped back within 7 days of delivery. The item must be in brand new condition (not worn/used) for baby health/hygiene reasons. Once the item is received you will receive shop credit for the item purchased (minus shipping/tax).

The Keiki Dept is not responsible for lost items once the item is mailed.